More than 20 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
More than 20 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
The term ‘knowledge worker’ has been problematised in many ways and much of this relates to the overuse and sometimes misuse of the term. In some instances, it is narrowly used to describe those working in the ‘knowledge economy&rsq...
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